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1. Introduction
Strategic Career Partners ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strategiccareerpartners.com (the "Site") and use our services, including resume writing, LinkedIn profile optimization, career coaching, and related career development services (collectively, the "Services").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services. By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This Privacy Policy applies to all users of our Site and Services, including clients who purchase our Services and visitors who browse our Site.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
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Create an account or register for our Services
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Purchase or inquire about our Services
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Complete intake forms, questionnaires, or project briefs
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Upload documents (e.g., your existing resume, LinkedIn profile content, job descriptions)
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Communicate with us via email, contact forms, or phone
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Subscribe to our newsletter or marketing communications
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Participate in surveys, promotions, or feedback requests
This information may include:
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Full name, email address, phone number, and mailing address
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Professional background, work history, education, and career goals
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Payment information (processed securely through third-party payment processors)
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Any other information you choose to provide
2.2 Information Collected Automatically
When you visit our Site, we and our third-party service providers may automatically collect certain technical information, including:
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IP address and approximate geographic location
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Browser type, version, and settings
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Operating system and device identifiers
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Pages visited, links clicked, and time spent on pages
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Referring URL and exit pages
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Date and time of your visit
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Cookies and similar tracking technologies (see Section 7)
2.3 Information from Third Parties
We may receive information about you from third parties such as:
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Social media platforms (e.g., LinkedIn) if you connect your account or share information from those platforms
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Payment processors who confirm transaction details
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Analytics providers who help us understand Site usage
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Deliver Our Services
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Process and fulfill your orders for resume writing, LinkedIn optimization, and other career services
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Communicate with you about your project, including status updates, revision requests, and delivery
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Personalize and tailor our Services to your career goals and professional background
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Respond to your inquiries and provide customer support
3.2 To Process Transactions
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Process payments and manage billing
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Send receipts, invoices, and transaction confirmations
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Prevent fraudulent transactions and unauthorized activity
3.3 To Communicate with You
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Send promotional communications, newsletters, and marketing materials (with your consent where required by law)
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Notify you of updates to our Services, policies, or pricing
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Respond to comments, questions, and requests
3.4 To Improve and Optimize
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Analyze usage patterns to improve our Site and Services
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Conduct research and analytics to better understand our clients' needs
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Develop new features, products, and services
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Monitor and improve the performance and security of our Site
3.5 To Comply with Legal Obligations
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Comply with applicable laws, regulations, and legal processes
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Enforce our Terms of Service and other agreements
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Protect the rights, property, and safety of Strategic Career Partners, our clients, and others
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Respond to lawful requests from government authorities
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
4.1 Service Providers
We may share your information with trusted third-party vendors and service providers who perform services on our behalf, including:
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Payment processors (e.g., Stripe, PayPal) for secure transaction processing
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Email marketing platforms for sending communications
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Website hosting and cloud storage providers
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Analytics services (e.g., Google Analytics)
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Customer relationship management (CRM) software providers
These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. They are not authorized to use or disclose your personal information for their own purposes.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site if your personal information becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, including court orders, subpoenas, or government requests. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to an emergency.
4.4 With Your Consent
We may share your information for any other purpose with your explicit prior consent. For example, we may share client success stories or testimonials with your written permission.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
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Client project files and related documents are retained for a minimum of three (3) years following project completion to facilitate revision requests, disputes, or legal claims
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Financial records, including payment information, are retained for seven (7) years to comply with applicable tax and accounting laws
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Marketing communications preferences and opt-out records are retained indefinitely to honor your preferences
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Website analytics data may be retained in aggregated, anonymized form indefinitely
When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal information at any time, subject to our legal obligations (see Section 8).
6. Data Security
We take the security of your personal information seriously and implement commercially reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted to and from our Site
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Secure, access-controlled storage of client files and documents
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Use of reputable, security-compliant third-party payment processors who are PCI-DSS certified (we do not store full credit card numbers on our servers)
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Regular review of our data collection, storage, and processing practices
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You transmit personal information to us at your own risk.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files placed on your device by a website. We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your browsing activities over time and to improve your experience on our Site.
7.2 Types of Cookies We Use
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Essential Cookies: Necessary for the Site to function properly. These cannot be disabled.
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Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). These cookies collect aggregated, anonymized data.
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Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These are only placed with your consent where required by law.
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Preference Cookies: Remember your settings and preferences to enhance your experience.
7.3 Your Cookie Choices
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our Site.
For Google Analytics opt-out, you may install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
8.1 Rights Available to All Users
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Access: Request a copy of the personal information we hold about you
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Correction: Request correction of inaccurate or incomplete personal information
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Deletion: Request deletion of your personal information, subject to our legal obligations
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Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly
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Data Portability: Request that we provide your personal information in a structured, machine-readable format
8.2 California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
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The right to know what personal information we collect, use, disclose, and sell
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The right to delete your personal information
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The right to opt-out of the sale or sharing of your personal information (Note: We do not sell personal information)
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The right to correct inaccurate personal information
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The right to limit the use and disclosure of sensitive personal information
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The right to non-discrimination for exercising your privacy rights
To submit a verifiable consumer request, please contact us using the information in Section 11. We will respond within 45 days of receiving a verifiable request.
8.3 Nevada Residents
Nevada residents have the right to opt-out of the sale of certain personal information. We do not currently sell personal information. If you have questions, please contact us.
8.4 EEA, UK, and Swiss Residents (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal information is processed in accordance with the General Data Protection Regulation (GDPR) and applicable local laws. In addition to the rights above, you have the right to:
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Object to processing of your personal information
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Restrict processing of your personal information
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Withdraw consent at any time where processing is based on consent
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Lodge a complaint with your local supervisory authority
Our legal bases for processing your personal information include: contract performance (to deliver our Services), legitimate interests (to improve our Services and communicate with you), legal obligation, and consent (for marketing).
9. Children's Privacy
Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us immediately at the information provided in Section 11.
10. Third-Party Websites and Links
Our Site may contain links to third-party websites, including social media platforms, payment processors, or partner sites. This Privacy Policy applies only to our Site and Services. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information. The inclusion of a link to a third-party website does not constitute our endorsement of that website.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Strategic Career Partners
Website: strategiccareerpartners.com
Email: info@strategiccareerpartners.com
We will respond to your inquiry within 30 days of receipt. For verifiable consumer requests under the CCPA, we will respond within 45 days (with the option to extend by an additional 45 days with notice).
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by:
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Posting a prominent notice on our Site
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Updating the "Last Updated" date at the top of this Privacy Policy
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Sending an email notification to registered users (where required by law)
Your continued use of our Site or Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Dispute Resolution
Any disputes arising out of or relating to this Privacy Policy shall first be addressed through informal negotiation. You agree to contact us in writing at the information provided in Section 11, and we will attempt to resolve the dispute within 30 days. If we are unable to resolve the dispute informally, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Nothing in this section shall limit your right to file a complaint with applicable data protection authorities or to seek injunctive relief in a court of competent jurisdiction to protect your intellectual property or confidential information rights.
By using the Strategic Career Partners website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Strategic Career Partners | strategiccareerpartners.com | All Rights Reserved
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