Terms & Conditions | Strategic Career Partners

By accessing our website or purchasing our Services, you agree to be legally bound by these Terms. If you do not agree, do not use this website or purchase our Services.

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Strategic Career Partners ("Company," "we," "us," or "our"), governing your access to and use of strategiccareerpartners.com (the "Site") and all career services offered through the Site, including but not limited to resume writing, LinkedIn profile optimization, cover letter writing, career coaching, and related services (collectively, the "Services").

By accessing the Site, placing an order, or purchasing any Services, you represent that: (a) you are at least 18 years of age; (b) you have the legal capacity to enter into binding contracts; and (c) you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, clients, and others who access or use the Site.

2. Description of Services

2.1 Service Offerings

Strategic Career Partners provides professional career development services, including:

Resume writing and rewriting for entry-level, mid-career, and senior professionals
LinkedIn profile optimization and copywriting
Cover letter writing and customization
Career coaching and consultation sessions
Job search strategy guidance
Any other career-related services as offered on the Site from time to time

2.2 Nature of Services

Our Services are professional writing and consulting services. We create original, personalized career documents and provide guidance based on the information you provide to us. The quality and accuracy of our work depends substantially on the completeness and accuracy of the information you supply.

Our Services are intended to assist and enhance your job search efforts. We do not guarantee employment, interviews, callbacks, salary outcomes, or any specific career result. Success in your job search depends on many factors beyond our control, including market conditions, employer preferences, and your individual qualifications and interview performance.

2.3 Service Delivery

Estimated turnaround times are provided at the time of purchase and are good-faith estimates, not guarantees. Delivery timelines begin upon our receipt of all required information and materials from you. We will notify you of any material delays. Rush delivery options may be available for an additional fee.

3. Client Responsibilities

3.1 Accuracy of Information

You agree to provide accurate, current, and complete information when completing intake forms, questionnaires, or any other materials required to perform our Services. You are solely responsible for the accuracy of all information you provide. We will rely on the information you supply and are not responsible for errors or omissions in the final deliverables that result from inaccurate, incomplete, or misleading information you provide.

3.2 Timely Response

Certain Services require your participation, feedback, or approval at various stages. You agree to respond to our communications and provide requested information within a reasonable time. Failure to respond within fourteen (14) calendar days may result in project delays or, at our discretion, forfeiture of the project without refund.

3.3 Lawful Use

You agree to use our Services only for lawful purposes. You represent that:

All information you provide is truthful and does not misrepresent your qualifications, experience, education, or credentials
You understand that submitting false information on a resume or professional profile may have serious legal and professional consequences for which we bear no responsibility
You will not use our Services in any way that violates applicable laws or regulations

3.4 Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payments, Fees, and Billing

4.1 Pricing

All prices for our Services are listed on our Site in U.S. dollars and are subject to change without notice. The price applicable to your order is the price displayed at the time you complete your purchase. We reserve the right to modify pricing at any time, but changes will not affect orders already placed and paid.

4.2 Payment Terms

Full payment is required at the time of purchase unless otherwise explicitly agreed in writing. We accept payment via the methods listed on our Site. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount of your order.

4.3 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your full credit card or banking information on our servers. By completing a purchase, you also agree to the terms of service of our payment processor(s).

4.4 Taxes

You are responsible for all applicable sales taxes, use taxes, or other taxes or fees imposed by any governmental authority in connection with your purchase of our Services, except for taxes based on our net income.

4.5 Disputed Charges

If you believe you have been incorrectly charged, you must notify us in writing within thirty (30) days of the charge. We will investigate and work to resolve the matter in good faith. Initiating a chargeback without first contacting us may result in suspension of your account and Services.

5. Refund and Cancellation Policy

5.1 General Policy

Due to the custom, labor-intensive nature of our Services, all sales are generally final. However, we are committed to client satisfaction and will work with you to address concerns about your deliverables.

5.2 Cancellations Before Work Begins

If you cancel your order before we have begun work on your project (i.e., before we have sent you an intake questionnaire or requested any materials), you may be eligible for a full refund, minus any applicable processing fees. Please contact us within 24 hours of purchase to request a pre-work cancellation.

5.3 Cancellations After Work Has Begun

Once work has begun on your project, cancellations are not eligible for a full refund. If you cancel after work has begun but before delivery of the first draft, you may be eligible for a partial refund at our discretion, reflecting the work completed to date.

5.4 Revision Process

Your service package includes the number of revisions specified at the time of purchase. We are committed to delivering a product you are satisfied with within the scope of the original project brief. Revisions must be requested within fourteen (14) calendar days of delivery of the applicable draft. Revision requests submitted after this window may not be honored without additional charge.

Revisions are limited to refining the original deliverable based on your feedback. A revision is not a full rewrite or a request to change the fundamental direction of the project. Significant scope changes may require a new order.

5.5 Satisfaction Guarantee

If, after completing all included revisions, you are not satisfied with your final deliverable, please contact us. We will review your concerns and, in our sole discretion, may offer additional revisions, a partial credit toward future services, or another appropriate resolution. We are not obligated to issue cash refunds once all included revisions have been completed.

5.6 Non-Refundable Circumstances

No refunds will be issued in the following circumstances:

You provided inaccurate, incomplete, or misleading information that resulted in an unsatisfactory deliverable
You failed to respond to our communications for fourteen (14) or more calendar days during the project
You have received and approved the final deliverable
You have used the deliverable in a job application or submission
More than thirty (30) calendar days have passed since delivery of the final deliverable

6. Intellectual Property

6.1 Ownership of Deliverables

Upon receipt of full payment, and solely upon full payment, Strategic Career Partners grants you a perpetual, non-exclusive, royalty-free license to use the final deliverables (your resume, cover letter, LinkedIn profile content, etc.) for your personal career purposes. You may use, reproduce, and distribute the deliverables in connection with your personal job search and professional development.

6.2 Our Retained Rights

Strategic Career Partners retains all rights, title, and interest in and to: (a) all methodologies, frameworks, templates, and processes used to create your deliverables; (b) all preliminary drafts, working documents, and materials not delivered to you as a final product; and (c) any generalized know-how, techniques, or expertise developed in connection with our Services.

We reserve the right to use anonymized, non-identifiable versions of your project (with all personal information removed) as examples in our portfolio, marketing materials, or for training purposes, unless you expressly request otherwise in writing at the time of your order.

6.3 Site Content

All content on this Site, including text, graphics, logos, images, and software, is the property of Strategic Career Partners or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Site without our express prior written permission.

6.4 Feedback

If you provide us with feedback, suggestions, or ideas regarding our Services or Site, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate such feedback into our Services without compensation or attribution to you.

7. Confidentiality

We understand that you will share sensitive personal and professional information with us in the course of receiving our Services. We treat all client information as confidential and will not disclose it to third parties except as described in our Privacy Policy or as required by law.

You acknowledge that our templates, pricing structures, business processes, and unpublished Service methodologies are proprietary and confidential information of Strategic Career Partners. You agree not to disclose, reproduce, or use such information for any purpose other than your own personal career advancement.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRATEGIC CAREER PARTNERS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE SITE
WARRANTIES THAT OUR SERVICES WILL RESULT IN EMPLOYMENT, INTERVIEWS, SALARY INCREASES, OR ANY OTHER SPECIFIC CAREER OUTCOME

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STRATEGIC CAREER PARTNERS AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of employment opportunity or income
Loss of data or business information
Costs of procuring substitute services
Any other commercial damages or losses

ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Strategic Career Partners and its owners, employees, contractors, licensors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

Your use of or access to the Site or Services
Your violation of these Terms
Your provision of false, inaccurate, or misleading information
Your violation of any third-party right, including intellectual property or privacy rights
Any claim that your use of our deliverables caused damage to a third party

This indemnification obligation will survive the termination of these Terms and your use of the Site and Services.

11. No Employment Guarantee

Strategic Career Partners provides professional writing and career consulting services. We make no representation, warranty, or guarantee that use of our Services will result in:

Employment, job placement, or job offers
Interviews, callbacks, or responses from employers
Salary increases, promotions, or career advancement
Acceptance into academic programs or professional organizations
Any other specific career or professional outcome

Hiring decisions are made by employers and are entirely outside our control. We provide tools and professional presentation to enhance your candidacy, but we cannot guarantee results. Client testimonials and success stories represent individual experiences and are not guarantees of similar outcomes.

12. Prohibited Conduct

You agree not to use our Site or Services to:

Submit false, fraudulent, or misleading information about your qualifications, experience, education, or identity
Impersonate any person or entity, or falsely claim an affiliation with any person or entity
Violate any applicable law, regulation, or third-party rights
Engage in any conduct that restricts or inhibits any other user from using or enjoying the Site
Attempt to gain unauthorized access to any portion of the Site or any systems connected to the Site
Use any robot, spider, scraper, or other automated means to access the Site for any purpose
Resell, sublicense, or commercially exploit any deliverable or service purchased from us without our express written consent
Use our content, methodologies, or templates to create a competing service

Violation of this section may result in immediate termination of your account and Services without refund, and may expose you to legal liability.

13. Termination

Either party may terminate the Services at any time, subject to the refund provisions in Section 5. We reserve the right to suspend or terminate your access to the Site and Services immediately, without notice or liability, for any reason, including if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, or harmful conduct.

Upon termination: (a) your right to use the Site and Services will immediately cease; (b) provisions of these Terms that by their nature should survive termination will survive, including Sections 6, 7, 8, 9, 10, 14, and 15; and (c) we retain the right to pursue any legal remedies available to us.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14.2 Informal Resolution

Before initiating any formal dispute resolution, the parties agree to attempt to resolve any dispute informally. You must contact us in writing at the contact information listed in Section 16 describing the nature of your dispute and the relief sought. We will attempt to resolve the dispute within thirty (30) calendar days. If we are unable to resolve the dispute informally, either party may pursue formal dispute resolution as described below.

14.3 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in Los Angeles, California, or remotely if mutually agreed. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable, then the arbitration agreement shall be null and void.

14.5 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between you and Strategic Career Partners with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision must be in writing and signed by an authorized representative of Strategic Career Partners.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, internet outages, or governmental actions. In such events, we will notify you and make reasonable efforts to resume Services as soon as practicable.

15.6 Headings

Section headings in these Terms are for convenience only and have no legal or contractual effect.

15.7 Electronic Communications

By using our Site and Services, you consent to receive electronic communications from us, including via email. You agree that all notices and communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

16. Contact Information

For questions, concerns, or notices under these Terms, please contact us:

Strategic Career Partners

Website: strategiccareerpartners.com

Email:info@strategiccareerpartners.com

We will endeavor to respond to all inquiries within five (5) business days.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will post the updated Terms on our Site and update the "Last Updated" date above. In some cases, we may provide additional notice, such as an email notification.

Your continued use of our Site or Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue use of our Site and Services.

We encourage you to review these Terms periodically to stay informed of any updates.

By using the Strategic Career Partners website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.